SurroPlans Passport service

The first information needed via email

Please, prepare and send us these documents and information:

Birth certificate of the baby - a scanned copy or a photo (for each baby)

Baby's eye color, hair color, height (for each baby)

Copy of passports — a scan or photo of the page with personal details (photo and signature), and the passport cover (for each parent)

Your home country permanent address

The email addresses you would like to use (if the ones copied to this email are not the right ones)

Your temporary address in the US (this is where the passport might be mailed so please make sure you have access to the mailbox)

Copy of the baby’s flight itinerary (or ticket) back home issued with the baby/babies name on it (for each baby)

Please, remember to always write to passport@surroplans.com CCing your SurroPlans advisor for all things related to the passport

How to make baby's passport picture

Once you have shared the information above (the most urgent information), we will need to get passport- approved baby pictures (for each baby)

Please take a few pictures/headshots of your baby with your smartphone/camera with all head and half chest.

Make sure there are no shadows on your baby or toddler's face.

It is better if baby's eyes are open but it is OK if they are not.

Send the pictures to passport@surroplans.com CCing your SurroPlans advisor. Our team will check the pictures and remove background.

Here are some examples

Once ready, we will email them back to you and you will be able to have them printed:

At your local Walgreens

Use the location finder here and ensure the "Passport Photo" is selected.

At your local CVS

Use the location finder here and ensure the "Passport Photo" is selected.

What will happen next

We will send you:

DS-11 form — once you receive it, please check if all the information is correct. You will have to have this form printed single sided.

Please, DO NOT sign the DS-11. You will have to sign it during the ID validation appointment.

Letter of authorization — you will receive it pre-filled in by us, by email. You will need to print it, sign it, add your full names and then "Father" or "Mother". These 3 elements will need to be handwritten. See example below:

Statement letter for no SSN — you will receive it pre-filled in by us, by email. You will need to print it, sign it, add your full names and then "Father" or "Mother". These 3 elements will need to be handwritten. See example below:

A list of additional items to prepare and print.

UPS shipping label ready for printing — use it after your ID validation appointment.

We will secure an appointment for you at your closest acceptance facility (usually the Post office) for ID and documents verification.

You need:

Print documents — Once you receive these documents, as mentioned above, you will need to print them.  Please let us know if you do not have access to a printer and we can help you find the closest place to your temporary address where you can have these printed single sided.

Add your name(s) and sign both Letter of authorization and Statement letter for no SSN. Scan all the documents after and email them back to us.

Before you go: what to take for your ID validation appointment

Payment for the Passport fee.

You will need to have issued a Money Order during your appointment. We will book the appointment at the acceptance facility where you can have your Money order issued otherwise we will give you instructions on how to get it.

Amounts you will need to pay (so make sure you will have this in cash):

If you have the Basic Expedite Service:

If your ID validation appointment is at a Post office, you will be able to have Money order issued there otherwise you will need go to a Post office to get one
Money order of 160 USD out to “US Department of State” (Bring the cash amount of 160 USD)
35 USD will be paid directly at the facility (Can be paid by cash or credit card)

If you have the Premium Expedite Service:

If your ID validation appointment is at a Post office, you will be able to have Money order issued there otherwise you will need go to a Post office to get one
Money order of 160 USD out to “US Department of State” (Please confirm the amount with our Passport Service before having the Money order issued and bring the cash amount of 181.36 USD)
35 USD will be paid directly at the facility (Can be paid by cash or credit card)

Approved and printed baby passport pictures

1 original copy of the baby birth certificate (Apostilled not necessary - it will be returned along with the passport)

A copy of the baby birth certificate

Parent's passports

1 copy of each parent's passport, front and back

Letter of authorization (Printed and signed - see above)

- The original signed copy will be added to the sealed envelope by the officer

- Make sure you scan it before you go to the appointment and send a scanned copy (with signature), handwritten names and "father/mother" to passport@surroplans.com before you add the original to the envelop

Statement letter for no SSN (Printed and signed - see above)

- The original signed copy will be added to the sealed envelope by the officer

DS-11 form (printed 1 sided, in color, NOT signed. You will sign it during the ID validation appointment)

Baby's itinerary flight ticket (The document needs to show the flight number and ticket or reservation)

What to expect at your ID validation appointment

Please, remember both parents and the baby need to be physically present during the ID validation appointment.

ID validation point agent will:

Review and take all the documents and pictures

Make you sign the DS-11 form under oath

Put all documents in a sealed envelope and give it to you.

You will:

Take this sealed envelope to a UPS store (On the label there will be mentioned the closest UPS store to your local address in the US)

Request a (free) express envelope and apply the prepaid UPS label we sent you

Expect your passport by mail, with delivery details depending on whether you choose Basic or Premium Expedite service.

Basic Expedite service

Passport delivery via FedEx or UPS to a nearby Walgreens or your Airbnb. You will receive it 14–15 days after your in-person ID check.

Premium Expedite service

Passport delivery via FedEx or UPS to a nearby Walgreens or your Airbnb. You will receive it 10–12 days after your in-person ID check.

Get in touch!

Our headquarters is in the United States, but we are based around the world.

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**Legal Disclaimer** This page contains general information about internal processes which are subject to change without notice. The content provided is for informational purposes only and should not be construed as legal advice, an offer, guarantee, or modification of any contractual terms. Individual client contracts and terms of service govern all rights and obligations. Nothing herein creates an attorney-client relationship or constitutes a binding commitment, offer, or contract. This is not an offering of legal services, and we do not provide legal representation or act as a law firm or legal agency. Your actual process may differ from what is shown here. Please refer to your specific contract for applicable terms and conditions. Service availability varies by jurisdiction and specific client agreements.